We only replace items if they arrive broken. To request a replacement for the same product, send us an email with a picture of the broken item to within 30 days of your original purchase. If your shipping information has changed since the original purchase, please include that information in the email.

Once your replacement request is received, we will send you an email notification that we have received your request. 

Unfortunately, if 30 days have gone by since your purchase, we can’t offer you a replacement.

Depending on where you live, the time it takes for your replacement product to reach you, varies.

Kabbalah Infusions does not accept returns. In limited circumstances, Kabbalah Infusions may issue a refund upon receiving an email request at